For inquiries related to the 2021 ILAC-IAF Virtual Meetings, please contact the conference organizers by filling in the form below. 

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Q. When will I receive the Zoom link and joining instructions?

The joining instructions including the zoom link for each meeting will be distributed to registered participants the day prior to the meeting. If you don’t receive the joining instructions the day prior to the meeting, please contact us.


Q. I am not a member of ILAC or IAF, can I still attend the virtual meetings?

A. Meeting participation is restricted to members of ILAC and IAF, as well as invited guests and a very limited number of observers who have an essential reason to participate. If you would like to be considered as an observer, please contact the conference organizer by filling out the form on this page and indicate the reason you wish to participate as well as which meetings you would like to attend. Observers must be approved by Convenors / Chairs of the meetings they wish to attend. If approved to attend, observers must register online before their registration is confirmed.


Q. I don’t have a Zoom account. Can I still join the meetings?

A. These meetings will all be conducted using a Zoom platform. In order to participate, all delegates must login to their Zoom account before joining the meetings in order to be authenticated. If you don’t have a Zoom account, you can sign up for a free account at Please note that the email address you use to sign into your Zoom account and your work email account which you use to register for the meetings do not need to be identical. There may be an opportunity to dial in by phone – if you require this feature, please indicate this need on the registration form in the ‘additional questions and comments’ section and we will contact you to discuss what is required to use this feature.


Q. I have not received my document login info, confirmation email, etc…?

Please ensure that the email address used when you registered for the meetings is accurate. Additionally, please be sure to add this email address to your ‘safe senders list’ and check to ensure your confirmation notices aren’t being sent to your spam folder. If you still aren’t receiving emails, please contact the conference organizer by completing the contact form on this page.